Privacy Policy
Last updated: 17 June 2026
1. Who we are
Professional Carpet Cleaners Ltd, trading as Professional Carpet & Upholstery Cleaners (“we”, “us”, “our”), operates the website at yorkshirecarpetcleaners.co.uk. We are based in Huddersfield, West Yorkshire, England.
Contact us by phone on 07771 550777.
2. What data we collect
When you use the quote form on this website, we collect:
- Your name
- Your email address
- Your phone number
- Your postcode (for travel cost calculation)
- Details of the services you are requesting
If you accept analytics cookies, we also collect anonymous usage data via Google Analytics (see section 7).
3. How we use your data
Quote submissions are emailed directly to us so that we can respond to your enquiry. We do not store your data in any database, share it with third parties, or use it for any purpose other than responding to your quote request.
4. Legal basis
We process your data on the basis of legitimate interests — specifically, to respond to enquiries you have submitted to us.
5. Data retention
We retain email enquiries for as long as is necessary to handle the enquiry and any follow-on work. We do not retain data beyond what is needed.
6. Your rights
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact us on 07771 550777.
7. Cookies & analytics
We store a single preference in your browser's localStorage to remember your light/dark theme choice. This contains no personal information and is never transmitted to us.
With your consent, we use Google Analytics 4 to collect anonymous data about how visitors use this site (pages viewed, time on site, general location by country). IP addresses are anonymised. This data is held by Google and used solely to help us improve the website. You can withdraw consent at any time by clearing your browser's localStorage or using your browser's privacy controls.
We also use Vercel Analytics, which collects anonymous, cookieless usage data (no cookies are set). No consent is required for this.
8. Complaints
If you believe we have handled your data incorrectly, you may contact the Information Commissioner's Office (ICO) at ico.org.uk.